Poorvika Mobiles, which deals with mobile phones, accessories, and other electronics, is one of the largest retail chains in India.
Overview:
Services:
- Mobile Phones: Poorvika offers a wide range of smartphones from leading brands like Apple, Samsung, Xiaomi, Vivo, Oppo, Realme, and more.
- Accessories: They provide various mobile accessories that include chargers, headphones, cases, screen protectors, and power banks.
- Electronics: Apart from mobiles, Poorvika sells laptops, tablets, smartwatches, and other gadgets.
- After-Sales Service: They have a lot of emphasis on customer service; hence, there is support for the setup of devices, updating software, and repairs.
- EMI Options: Poorvika offers flexible EMI options so more customers can buy expensive gadgets.
Location:
Poorvika Mobiles has several outlets across India, concentrated in Tamil Nadu, Karnataka, and Kerala. Their shops are generally located in the heart of cities and towns, thus easily accessible. You can find them in locations for all the big cities like Chennai, Bangalore, and Coimbatore.
Deals:
Poorvika is famous for its festive season offers and discounts during Diwali, New Year, and other special sales. They would generally dole out exchange offers, cash-back deals, and exclusive discounts on selected popular smartphone models.
Timings:
Store Timings: Almost all the stores of Poorvika Mobiles are open from 10:00 AM to 10:00 PM every week. The timings, however, vary slightly depending on the location and the regulations imposed by the local bodies.
Contact Details:
- Customer Care: Poorvika has a dedicated helpline and online channels for customer support. Their customer care number is generally +91 98409 44444; you can contact them about product availability, different offers, and services.
- Email Support: You can mail them at support@poorvika.com for any inquiries or issues.
- Online Presence: They have an online portal, www.poorvikamobile.com, where you can browse products, check the different offers, and even make online purchases.
Poorvika Mobiles has received mixed and positive reviews and ratings across various platforms. Here is a view of the same, based on typical customer feedback:
Reviews
Positive Aspects
- Product Variety: Many customers appreciate that Poorvika provides various mobile phones and other accessories. They have the latest models of famous brands, making this the ideal place for gadget freaks.
- Prices & Offers: Poorvika is known for its competitive prices and reasonable offers, especially during festivals. Many customers appreciate the value of money.
- Customer Service: A few customers with a good experience with in-shop customer service praise its staff as helpful and knowledgeable about the products, giving EMI options and easy payment methods.
Negative Aspects:
- After-Sales Service: Customers have also complained about after-sales support on warranty claims and repairs. There have been cases of delays and miscommunication.
- Crowded Stores: Poorvika Stores tend to get congested, particularly during peak hours of the day, which increases the waiting period and decreases personalized services in the stores.
- Inconsistent Experience: Reviews often vary from one outlet to another. While some outlets are appreciated, the rest might not match the level set by those regarding service or availability.
Ratings:
- Poorvika Mobiles outlets range between 3.5 and 4.2 stars out of 5 on Google. The ratings again vary from one outlet to another; some outlets are rated higher than the rest.
- Justdial & Other Platforms: The ratings here on Justdial and other such platforms are also found to be the same, wherein customers’ feedback shows their positive and negative experiences.
