Objective of M-Pocket Customer Care
The primary goal of M-Pocket Customer Care is to provide first-call resolution to clients so that using the mobile wallet service is easy. The team deals with transactions, account management, and technical aspects. It ensures that they make the platform more customer-friendly to ensure that trust is established to the actual users by ensuring communication is established with them. M-Pocket Customer Care responds quickly to customers’ needs to ensure that M-Pocket delivers excellent service to its customers for all the digital transactions they undertake.
Location:
M-Pocket is an extensively used mobile wallet service; its head office is in Bangalore – 560001. The office is well located to cover a broad market, hence the capacity to serve many customers.
Timings:
The customer service department of M-Pocket is open from morning 9:00 to 6:00 PM on weekdays, Monday to Friday. A small customer support service is provided on Sat from morning 9:00 – 1:00 PM. Business hours are from Monday to Saturday, 8 AM- 6 PM, and the office is closed on Sundays and public holidays.
Contact Details:
To reach M-Pocket’s customer care, the customers can call Toll-Free 080-66452400. On the other hand, they can e-mail the following address: Mpokket (Customer Care). Besides, they can visit the official site for more details: www.mpk.camp
Reviews and Ratings:
M-Pocket has been receiving a lot of commendations for its easy-to-use interface and secure transactions. A customer stated that the support staff is friendly and that issues do not take more than 24 hours to solve. Self-generated research on various review platforms put M-Pocket at an average rating of 4. 3 out of 5. Praise reveals that the app helps save time and is fast and prompt; at the same time, negative feedback may concern the slowness of a refund or failed transactions.
Summary:
As a mobile money service, M-Pocket is unique for being service-conscious and customer-friendly. It has numerous contact addresses and is located in the central part, where it receives a large amount of positive feedback from customers.
