The extensive retail store at 101 Dettro Drive in Mattoon, Illinois, includes a complete Walmart. Famous for offering a variety of products and services, the store has different departments, such as
- grocery,
- electronics,
- apparel accessories
- and shoes,
- home, automotive,
- pharmacy, among others.
The store also has a garden center, photo center, vision center, and money services dept, making it possible to act as a one-stop shopping center.
Services
Walmart Mattoon offers their customers various approaches to shopping, including store shopping, shopping with curbside pickup, and shopping with delivery services.
Spacious
The store is designed to be easily accessible for all the shoppers with enough space for parking, and the shopping aisles are friendly to people using wheelchairs.
Timing
Walmart Mattoon’s operating time is daily, from 6:00 to 11:00 at night; hence, clients appeal to accommodate their shopping timetable. The hours are slightly different for pharmacy services, mainly from 9 AM to 7 PM, but it is advisable to check the specific time, depending on the day of the week.
Contact
Customers can call the store directly at (217) 234-2266 if they have any questions or need help. If one has a question about a specific department, a problem with the availability of a product, or an issue with an online order, the store staff is prepared to help.
Online services
Walmart Mattoon has also implemented an online order option on its website or the Walmart App to place orders for curbside delivery or pickup. It is helpful to those who wish to avoid the tiresomeness of being involved in compound shopping or those who would want to shop from within the comfort of their homes.
Wide Range of Products
Summing up, Walmart Mattoon offers a significantly broad extent of products and services to satisfy the needs of a community, and it is located in one building.
Ratings
The overall rating and reviews of Walmart in Mattoon, Illinois, are average or below average. It sometimes approximates to 3. On other user ratings and reviews platforms, it received 5 to 4 out of 5 stars.
Positive Feedback: Some of the benefits customers recognized include product diversity, moderate price, and strategic placement of the store. Another often-mentioned advantage is the convenience experienced by customers who can find a variety of departments in the same store, such as groceries, electronics, and the pharmacy. Consumers sometimes focus on the courteous behavior of some employees and appreciate curbside pickup and delivery solutions.
Areas for Improvement: However, some customers have complained of long queues when checking out and a few stock-out problems with some of the products. There are minor complaints in the reviews, such as the store not being clean and properly arranged when crowded. There are also fewer, but still regular mutinies toward customer service, with some of the reviewers commenting that it is sometimes not easy to find help within specific departments.
In general, Walmart Mattoon is loved by the customers because of its good location and large number of products; however, there are several customer concerns, such as customer service and cleanliness of the store.